Today we had a pretty cool project. A past customer decided to take their backyard paradise to the next level and required 8 screw piles for their new deck.
The deck which was being replaced with a new grand deck was piled by us only a couple years ago. The customer asked if we could cut the old piles down so they would no longer be visible; of course we laughed and refused.
“Why wouldn’t we simply uninstall the piles and then reinstall them?” Our installer proposed.
An hour after the proposal was made, each of the piles had been uninstalled and relocated at a fraction of the cost for 3 new piles, saving our customer hundreds of dollars and putting a great big smile on their face.
We approach every project asking ourselves, “What if this was my mom’s project? How would I help my mom maximize her value on screw piles?” We could have made more money on today’s project but that would not have been in the customer’s best interest.